Your privacy is important to us. This Privacy Policy outlines how we manage the personal information that we hold about you. We may update this Policy from time to time, so please always refer to our website for the latest version.
The Personal Information we collect and hold
We collect your personal information to provide you with our products and services, and to comply with any legal obligations we may have. We obtain this information mostly directly from you, but we may also obtain information from other sources, for example if a friend of yours recommended our service to you.
This personal information includes name, contact details and payment details. From time to time we may request additional information from you to help us better serve you. This might include new products or services that we think may be of interest to you, whether our own or a third party.
Keeping Personal Information accurate and up to date
We take all reasonable steps to ensure that the personal Information that we hold is accurate, but we would also appreciate you advising us if any of your contact details change. You have the right to request a copy of the Personal Information that we hold on you.
How we disclose your Personal Information
We try to minimise the disclosure of personal information. However, from time to time we may do so, whether to comply with the law, to ensure the provision of our services to you, or to offer third party services which we believe will be of interest and relevance to you.
Keeping Personal Information secure
We use security procedures and technology to protect the personal information that we hold. If other organisations provide support services to Value Invest, we require them to safeguard your information in a similar manner.
Concerns or Complaints
If you have any concerns or complaints about how we handle your personal information, please contact our Privacy Officer at info@valueinvest.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner on 1300 363 392, or by writing to them at GPO Box 5218 Sydney NSW 2011, or via their website www. oaic.gov.au.